Free standard UK delivery on orders over £20

Returns

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please note that earrings are non-refundable due to hygiene reasons. Customers are responsible for delivery charges. 

Please see below for more information on our return policy. 

 

Note: The original shipping fee is non-refundable.

 

RETURNS

Find our returns label here and follow the instructions.

All returns must be sent to Mossè London within 14 days of receiving your package. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 To return an item, place the item securely in its original a safe packaging and your returns label, mail your return to the following address:

Mossè London,

31 Hitherfield Road,

Dagenham, Essex,

RM8 3PH

 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 workings days from the receipt of your item to process your return.

 

Refunds will be credited by the same payment method which you made your original payment.

 

 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: admin@mosselondon.com